“Half our work is charity work.”
Ten-minute tasks, two hundred times a month. Nobody writes them down, so nobody bills them. At one audited practice that came to 560 unrecorded hours a month, or 3.5 attorneys working for free.
Case management for RAF and personal injury firms
Nothing prescribes. Everything gets billed.
Pravori is case management built around how RAF work actually runs: staged matters, prescription tracking with escalating alerts, and time capture that works while your team does. One firm's discovery audit found R8.1 million a year in unrecorded billable time. Pravori was built to close that gap.
Book a demo30 minutes. Bring a messy matter.
R8.1million
a year in unrecorded billable time
Figures from a discovery audit at one South African personal injury practice.
Sound familiar?
Prescription dread never switches off.
Three years from accident date. If a file dies quietly, it's your name on the LPC complaint and a R500,000 to R1 million malpractice exposure. A spreadsheet was never built to carry that.
Someone always drops the ball.
The Fund doesn't respond, the follow-up never goes out, and the client phones the director to ask what's happening. Oversight across hundreds of open matters can't depend on memory.
What Pravori does all day
Built with practising RAF attorneys, down to the 22 tasks a personal injury file actually goes through.
Prescription Guardian
Every matter gets its prescription date the day it opens. Risk tiers move from green to critical as the date closes in, with email and SMS alerts that escalate until someone acts.
Staged matter workflow
Matters move through your firm's stages on a board you can read at a glance. Moving a file needs a reason where it matters, so the history stays honest.
Time capture
Timers run from the top bar while attorneys work: calls, WhatsApps, document review, consultations. Rates apply per fee-earner. Unbilled time stops being invisible.
Follow-up engine
Correspondence with the Fund is tracked from sent to answered. No response by the deadline and the next chase is queued, approved, and logged against the matter.
Documents that report their status
Uploads land in a structured folder per matter, and every document carries a status: pending, received, filed, served, outstanding. Bundle prep starts from a list, not a hunt.
The director's view
Matters at risk, red flags, attorney workload and firm-wide activity on one screen. You decide who sees what, and every action is logged.
Why not just use Clio?
Fair question. Generic practice tools treat personal injury as one more matter type. Pravori doesn't.
It already knows RAF work.
Stages, checklists and deadlines follow how a claim actually moves against the Fund, from intake to settlement.
Local support that knows the Fund.
You talk to people in South Africa who understand RAF practice, not an overseas ticket queue.
POPIA compliance, South African hosting.
Client files stay in the country, with role-based access and a full audit trail.
WhatsApp is a first-class channel.
Client updates go where your clients actually read them.
AI never sets your dates.
Prescription dates, billing rules and templates are fixed rules you can check. AI helps with the reading and the writing. The dates stay under your control.
From demo to live in about five weeks
Book a 30-minute demo.
We walk the platform against a real RAF workflow, not a slide deck.
Four-week guided setup.
Cloud storage and email wired in, matters migrated from your spreadsheets, team trained.
Go live.
Prescription tracking on from day one. Time capture running while everyone works.
See it against your own workflow
Bring one messy matter to the demo and watch what it looks like in Pravori.